Fix “iTunes can’t verify the identity of the server “ax.itunes.apple.com”” Error on Mac or Windows.

Here’s a quick fix to the annoying iTunes can’t verify the identity of the server “ax.itunes.apple.com” error that iTunes would throw sometimes during regular usage.

Sometimes, you might face this error, where it says that the server you’re trying to access might not be the official server. This might occur if you’d already patched your HOSTS file on your Mac, or due to some insecured HTTP requests that iTunes might send to Apple.

To be precise, here’s the exact error that you might face:

iTunes can’t verify the identity of the server “ax.itunes.apple.com”

The certificate for this server is invalid. You might be connecting to a server that is pretending to be “ax.itunes.apple.com”, which could put your confidential information at risk. Would you like to connect to the server anyway?

Now, there seems to be a fix to this error. Here it is:

Fix iTunes can’t verify the identity error:

There are multiple ways of fixing this error.

Clear iTunes Cache:

  • Go to iTunes Preferences
  • Under the advanced tab, Reset the iTunes CacheFix iTunes can’t verify the identity of the server ax.itunes.apple.com-1
  • Restart iTunes, and the error should not occur.

Update to latest version of iTunes:

  • Update your iTunes to the latest version. For some reason, this message occurs pretty often in older versions of iTunes.
  • You can grab a copy of iTunes from Apple’s Download page.

Tweak iTunes Automatic Update Checking:

  • Go to iTunes Preferences
  • Uncheck the option Check for updates automatically Fix iTunes can’t verify the identity of the server ax.itunes.apple.com-2
  • Check the option again.
  • Restart iTunes

And this should fix the error. Hope this helps.

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